Quality Management
Novus is determined to maintain the national and international regulatory quality standards. Therefore, it has made its quality policy considering the required standards for the work it involves in.
Quality Management System
We have put in place a framework of Quality Management System to demonstrate our capability and ability to provide services that meets customer requirements. We have independent & dedicated QA team to ensure continuous improvement of our QMS.
Our QA team ensure that all the company operations adhere to applicable local & international guideline e.g. GCP, GLP guideline, ICH guideline, and has the knowledge to perform site, system, internal and vendor audits at regular intervals. We have detailed in-house SOPs to carry out our routine operations as per regulatory standard.
Our quality policy
Our QA team conducts routine training programmes for the continuous improvement of our system and our employees' efficiency.
- Standard Operating Procedures govern the activities of every department
- A documented Quality Manual underpins the quality of all activities
- Site, system, internal and vendor audits at regular intervals
- In-house SOPs for routine operations, to regulatory standard